Frequently Asked Questions
Everything you need to know about shopping with Shweta Computers
Are the electronics sold on Shweta Computers genuine and under warranty?
Yes, all products sold on our platform are 100% authentic and sourced directly from authorized distributors. Every item comes with the standard manufacturer warranty, which can be claimed at any authorized service center nationwide.
What is your return policy for defective electronics?
We offer a 7-day replacement policy for items that arrive dead on arrival (DOA) or with manufacturing defects. Please ensure the original packaging, accessories, and invoice are preserved to initiate a return or replacement.
How long does shipping take for laptops and high-end components?
Standard shipping typically takes 3-5 business days depending on your location. For high-value items like laptops and GPUs, we use premium insured couriers to ensure your package arrives safely and securely.
Do you offer technical support for PC builds or installations?
Absolutely. Shweta Computers provides remote technical assistance for component installation and driver setups. You can reach out to our dedicated tech support team via email or live chat for guidance.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. We also offer No-Cost EMI options on selected high-value electronics to make your purchase more affordable.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking ID via email and SMS. You can use this ID on our website's 'Track Order' page to see the real-time status of your shipment.