Returns and Exchange Policy
At Shweta Computers, we stand behind the quality of our electronics and offer a seamless 7-day return policy for all genuine hardware defects or shipping damages. Please ensure all original packaging, manuals, and accessories are intact to qualify for a full refund or replacement.
Initiate Request
Log into your account and navigate to 'Order History' to submit a return request or contact our support team with your order ID.
Verification & Approval
Our technical team will review your request within 24-48 hours to confirm the eligibility of the item based on our warranty terms.
Secure Packaging
Pack the device securely in its original box, ensuring all cables, software discs, and warranty cards are included to avoid rejection.
Inspection & Refund
Once we receive and inspect the product at our service center, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing